The least staffed bank I have ever used. Unbelievable waiting time in line.
They're close to home if you live in Wilsonville.
I always feel welcomed at this bank.. someone always greets me or talks to me if I have to wait in line for the teller. One of the girls Brandy is super super awesome the last time I went to the bank was maybe four or five months ago until today & she remembered me as soon as she saw my name; asked me how I was and we had a genuine conversation! I really appreciate her friendliness. All the employees I've ever experienced there are awesome and seems to be a great place to work!
They have really cleaned this location up since hiring the newer manager, Ben. Before Ben started, things seemed to be going down hill but I have noticed a huge improvement within the last year or so around the time Ben came to this location.
Not the worst bank, but definitely a long way from the best.
The Good:
I went in today for the first time since moving to Wilsonville. First, they were slower than frozen dog farts. They had two people working the counter. One of which was also serving the drive thru. Second, they don't have money orders at this location so got socked $10 each for a couple of money orders.
This is a really fantastic bank if you just have to have your life completely ruined. I did everything I was supposed to do to make sure I wasn't getting caught up in a scam, and the bank itself decided to freeze my accounts and not send me any of my money for 3 months! On top of that they told me my direct deposits wouldn't go in since it was frozen. Wrong again!! I went in at least 20 times to get them to fix it, and all they told me was that I had to call corporate. When I lodged a complaint with the better business borough they called me, and told me that I SHOULD HAVE RESOLVED IT WITH THE LOCAL BRANCH!!
The Bad:
Bank Of America Financial Center is a US Bank based in Wilsonville, Oregon. Bank Of America Financial Center is located at 29778 Town Center Loop W, Wilsonville, OR 97070, USA.
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