Basic service, good selection, get keys made here
The staff has always been extremely friendly and helpful. They always personally help me find what I'm looking for and carry any heavy items to my car for me. They make returns easy and hassle free.
Parking lot is covered in ice; cars on slope sliding toward parked cars right outside the front door. When I brought this to the attention of a staff member he seemed uninterested, focused only on the fact that their salt shipment wouldn't arrive until next day. No concern for patron safety. No creative problem solving. I was there to exchange one paintbrush for another. In a cranky tone, the same staff member declared that I had to return the brush to the store from which it was purchased. That is fine but for goodness-sake, work on your customer service skills. Show a little regard for the folks that spend money in your store.
Customer service lacking and prices higher than other Ace stores in the area.
This is my go-to place for c-clamps, paint, planting soil, etc. If I need help with a DIY project, there is always someone there to help me figure out what supplies I might need. It's nice to have a small specialty store like this in Wilsonville. :)
Wilsonville Ace Hardware is a US Hardware Store based in Wilsonville, Oregon. Wilsonville Ace Hardware is located at 29029 Town Center Loop E, Wilsonville, OR 97070, USA.
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